Paula Bates is a police officer who encounters main protagonist Ellen Plainview during a routine stop, where Paula tickets her. After Ellen successfully clears herself of being charged with attacking Faye Walker in an underground parking lot, who Ellen's husband, Mike, was having an affair with, she visits Faye in the hospital--where she receives a phone message from Mike, who brings up Paula ticketing her and reveals that she was his partner on the job. When Ellen asked Paula about Mike after she was stopped, Paula stated that she didn't know him.
Ellen turns around and sees Paula pointing a gun at her and stating that she was supposed to be in jail. While taking Ellen hostage, Paula revealed to her that she had a huge crush on Mike, and even said that she knew that he felt the same way. She attacked Faye to get her out of the way, and she was going to frame Ellen for the crime so she and Mike could be together. Knowing that Paula was now intent on killing her, Ellen fights her off and eventually knocks her out before escaping. Paula is (assumingly) arrested for her actions.
- Alicia Lagano later played villainess Joann Allman on NCIS.